Who Can Benefit?
Front desk staff
Objectives:
To develop the skill of
- Receiving Calls
- Maintaining proper calls and visitors records
- The Role of Active Listening for Effective Communication
- Information gathering and sharing
- Personality Development
- Voice tone management
- Use of softwares for management of visitors, calls and other related data
What's is included?
Training course notes
Available Format - 2 hr/day, 5 day (Total: 10 Hrs).