Specific Attributes

Requirements

• Customer service attitude
• Excellent communication and organizational skills
• Understanding of how travel planning websites operate

Company

Boutique Bed & Breakfast Hotel 

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our boutique B & B, available rooms, rates and amenities
• Respond to clients’ complaints in a timely and professional manner
• Maintain updated records of bookings and payments

Experience

Work experience as a Hotel Front Desk Agent, Receptionist or similar role

Education

Degree in hotel management is a plus