Specific Attributes

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

• Female candidates are preferred
• Should have excellent english & nepali communication
• Should be proficient in Ms-Office Package & Email

Responsibilities

• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Prepare product or service reports by collecting and analyzing customer information
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Advise on company information

Experience

Fresher or Experienced both are encouraged to apply

Education

Bachelors running or completed