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Customer Representative

JOB OVERVIEW
  • Category: Customer Care
  • Salary: NRs 12000 to 15000 per Month
  • Position Type: Full Time
  • City: Durbarmarg
  • Posted On: 2019-02-27
  • Apply Before: 2019-03-27

Responsibilities

  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Prepare product or service reports by collecting and analyzing customer information
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Advise on company information

Specific Attributes

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

  • Female candidates are preferred
  • Should have excellent english & nepali communication
  • Should be proficient in Ms-Office Package & Email

 

Experience

Fresher or Experienced both are encouraged to apply

Education

Bachelors running or completed

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